Solve walk-up USB printing problems

HP Laserjet P3010 hp logo Solve walk up USB printing problems

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Solve walk-up USB printing problems


Problem
Cause
Solution
The USB STORAGE menu does not open when you insert the USB accessory.
The product does not support this type of USB storage accessory or file system.
Save the files on a standard USB storage accessory that uses File Allocation Table (FAT) file systems. The product supports FAT12, FAT16, and FAT32 USB storage accessories.
The administrator might have disabled USB printing for this product.
Print the job from a computer that is connected to the product.
Too many USB storage accessories are connected to the product.
Remove USB storage accessories until the message goes away, and then remove and reinsert the USB storage accessory from which you want to print.
This product supports up to four USB storage accessories.
Another menu is already open.
Close the open menu, and then reinsert the USB storage accessory.
More than 1 minute has passed since you inserted the USB storage accessory.
The menu stays open for 1 minute. Reinsert the USB storage accessory.
The USB storage accessory has multiple partitions. (Some USB storage accessory manufacturers install software on the accessory that creates partitions, similar to a CD.)
Reformat the USB storage accessory to remove the partitions, or use a different USB storage accessory.
The USB storage accessory requires too much power.
1.
Remove the USB storage accessory.
2.
Turn the product off and then on.
3.
Use a USB storage accessory that has its own power supply or that requires less power.
The USB storage accessory is not functioning correctly.
1.
Remove the USB storage accessory.
2.
Turn the product off and then on.
3.
Try printing from another USB storage accessory.
The file does not print.
You are printing a .PDF file, and the RAM DISK feature is off.
Open the SYSTEM SETUP menu, and set the RAM DISK feature to the AUTO setting.
Another print job might be processing, or you are printing a large file.
Check the Data light on the control panel. If it is blinking, the product is processing the job.
The trays might be empty.
Make sure paper is in at least one tray.
The product might have a paper jam.
Check the control-panel display for error messages. Clear the jam. See Clear jams.
Unexpected files are on the USB accessory.
Each time you turn it on, the product automatically creates three files on attached USB accessories.
Remove the USB accessory before you turn on the product.
Some USB accessories have a lock feature that prevents new files from being written to the accessory. If your USB accessory has this feature, lock the accessory.
The file is not listed in the USB STORAGE menu.
The USB printing feature does not support the type of file you are printing.
You can print the following types of files:

.PDF

.PCL

.PS
Too many files are in a single folder on the USB accessory.
Reduce the number of files in the folder by moving them to subfolders.
The product does not support the language of the file name, and it has replaced the file name with characters from a different character set.
Rename the files in a supported language.
The USB STORAGE menu opens, but the USB accessory is not listed.
Too many USB accessories are connected to the product.
Remove USB accessories until the message goes away, and then remove and reinsert the USB accessory from which you want to print.
This product supports up to four USB accessories.
File names are blurry or hard to read when scrolling through the list on the control panel.
The control-panel display brightness needs adjustment.
Open the SYSTEM SETUP menu, and adjust the DISPLAY BRIGHTNESS setting until the text is clear.

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HP Laserjet P3010 Solve walk-up USB printing problems