The USB STORAGE menu does not open when you insert the USB accessory.
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The product does not support this type of USB storage accessory or file system.
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Save the files on a standard USB storage accessory that uses File Allocation Table (FAT) file systems. The product supports FAT12, FAT16, and FAT32 USB storage accessories.
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The administrator might have disabled USB printing for this product.
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Print the job from a computer that is connected to the product.
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Too many USB storage accessories are connected to the product.
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Remove USB storage accessories until the message goes away, and then remove and reinsert the USB storage accessory from which you want to print.
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This product supports up to four USB storage accessories.
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Another menu is already open.
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Close the open menu, and then reinsert the USB storage accessory.
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More than 1 minute has passed since you inserted the USB storage accessory.
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The menu stays open for 1 minute. Reinsert the USB storage accessory.
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The USB storage accessory has multiple partitions. (Some USB storage accessory manufacturers install software on the accessory that creates partitions, similar to a CD.)
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Reformat the USB storage accessory to remove the partitions, or use a different USB storage accessory.
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The USB storage accessory requires too much power.
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1.
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Remove the USB storage accessory.
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2.
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Turn the product off and then on.
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3.
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Use a USB storage accessory that has its own power supply or that requires less power.
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The USB storage accessory is not functioning correctly.
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1.
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Remove the USB storage accessory.
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2.
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Turn the product off and then on.
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3.
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Try printing from another USB storage accessory.
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You are printing a .PDF file, and the RAM DISK feature is off.
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Open the SYSTEM SETUP menu, and set the RAM DISK feature to the AUTO setting.
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Another print job might be processing, or you are printing a large file.
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Check the Data light on the control panel. If it is blinking, the product is processing the job.
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The trays might be empty.
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Make sure paper is in at least one tray.
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The product might have a paper jam.
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Check the control-panel display for error messages. Clear the jam. See Clear jams.
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Unexpected files are on the USB accessory.
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Each time you turn it on, the product automatically creates three files on attached USB accessories.
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Remove the USB accessory before you turn on the product.
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Some USB accessories have a lock feature that prevents new files from being written to the accessory. If your USB accessory has this feature, lock the accessory.
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The file is not listed in the USB STORAGE menu.
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The USB printing feature does not support the type of file you are printing.
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You can print the following types of files:
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Too many files are in a single folder on the USB accessory.
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Reduce the number of files in the folder by moving them to subfolders.
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The product does not support the language of the file name, and it has replaced the file name with characters from a different character set.
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Rename the files in a supported language.
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The USB STORAGE menu opens, but the USB accessory is not listed.
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Too many USB accessories are connected to the product.
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Remove USB accessories until the message goes away, and then remove and reinsert the USB accessory from which you want to print.
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This product supports up to four USB accessories.
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File names are blurry or hard to read when scrolling through the list on the control panel.
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The control-panel display brightness needs adjustment.
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Open the SYSTEM SETUP menu, and adjust the DISPLAY BRIGHTNESS setting until the text is clear.
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