HP Laserjet P3010
HP Laserjet P3010
HP Laserjet P3010
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HP LaserJet P3010 Series Printers
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Paper-handling problems
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Product pulls from incorrect tray
Product pulls from incorrect tray
Solve problems
English
Product pulls from incorrect tray
Product pulls from incorrect tray
Cause
Solution
You are using a driver for a different product.
Use a driver for this product.
The specified tray is empty.
Load paper in the specified tray.
The paper size is not configured correctly for the input tray.
Print a configuration page or use the control panel to determine the paper size for which the tray is configured.
© Hewlett-Packard Development Company, L.P
HP Laserjet P3010 Product pulls from incorrect tray
HP Laserjet P3010 > Product pulls from incorrect tray
HP LaserJet P3010 Series Printers
Trademark and Copyright Information
Product basics
Conventions used in this guide
Product comparison
Environmental features
Product features
Product views
Front view
Rear view
Control panel
Control-panel layout
Use the control-panel menus
Use the menus
Show Me How menu
Retrieve job menu
Information menu
Paper handling menu
Manage supplies menu
Configure device menu
Printing menu
PCL sub-menu
Print Quality menu
System setup menu
I/O menu
Embedded Jetdirect and EIO
Resets menu
Diagnostics menu
Service menu
Software for Windows
Supported operating systems for Windows
Supported printer drivers for Windows
HP Universal Print Driver (UPD)
UPD installation modes
Select the correct printer driver for Windows
Priority for print settings
Change printer-driver settings for Windows
Remove software for Windows
Supported utilities for Windows
HP Web Jetadmin
Embedded Web server
HP Easy Printer Care
Software for other operating systems
Use the product with Macintosh
Software for Macintosh
Supported operating systems for Macintosh
Supported printer drivers for Macintosh
Remove software from Macintosh operating systems
Priority for print settings for Macintosh
Change printer-driver settings for Macintosh
Software for Macintosh computers
HP Printer Utility
Open the HP Printer Utility
HP Printer Utility features
Supported utilities for Macintosh
Embedded Web server
Use features in the Macintosh printer driver
Create and use printing presets in Macintosh
Resize documents or print on a custom paper size
Print a cover page
Use watermarks
Print multiple pages on one sheet of paper in Macintosh
Print on both sides of the page (duplex printing)
Store jobs
Use the Services menu
Connectivity
USB connection
Network configuration
Supported network protocols
Configure the network product
View or change network settings
Set or change the network password
Manually configure IPv4 TCP/IP parameters from the control panel
Manually configure IPv6 TCP/IP parameters from the control panel
Disable network protocols (optional)
Disable IPX/SPX, AppleTalk, or DLC/LLC
Link speed and duplex settings
Paper and print media
Understand paper and print media use
Supported paper and print media sizes
Custom paper sizes
Supported paper and print media types
Tray and bin capacity
Special paper or print media guidelines
Load trays
Paper orientation for loading trays
Load Tray 1
Load Tray 2 or an optional 500-sheet tray
Configure trays
Configure a tray when loading paper
Configure a tray to match print job settings
Configure a tray by using the Paper Handling menu
Select the paper by source, type, or size
Source
Type and size
Use paper output options
Print to the top (standard) output bin
Print to the rear output bin
Use product features
Economy settings
EconoMode
Sleep delay
Set sleep delay
Disable or enable sleep mode
Wake time
Set the real-time clock
Set the wake time
Use job-storage features
Create a stored job
Print a stored job
Delete a stored job
Walk-up USB printing
Print tasks
Cancel a print job
Stop the current print job from the control panel
Stop the current print job from the software program
Use features in the Windows printer driver
Open the printer driver
Use printing shortcuts
Set paper and quality options
Set document effects
Set document finishing options
Set job storage options
Obtain support and product-status information
Set advanced printing options
Manage and maintain the product
Print the information and show-me-how pages
Use the HP Easy Printer Care software
Open the HP Easy Printer Care software
HP Easy Printer Care software sections
Use the embedded Web server
Open the embedded Web server by using a network connection
Embedded Web server sections
Use HP Web Jetadmin software
Use security features
IP Security
Secure the embedded Web server
Secure Disk Erase
Data affected
Additional Information
HP Encrypted High Performance hard disks
Hardware integration pocket
Secure stored jobs
Lock the control panel menus
Lock the formatter
Manage supplies
Print-cartridge storage
HP policy on non-HP print cartridges
HP fraud hotline and Web site
Supplies life
Replace supplies and parts
Supply replacement guidelines
Change the print cartridge
Install memory, internal USB devices, and external I/O cards
Overview
Install memory
Install product memory
Check DIMM installation
Save resources (permanent resources)
Enable memory for Windows
Install internal USB devices
Install EIO cards
Clean the product
Clean the exterior
Clean the paper path
Upgrade the firmware
Determine the current firmware version
Download new firmware from the HP Web site
Transfer the new firmware to the product
Use the flash executable file to update the firmware
Use FTP to upload the firmware through a browser
Use FTP to upgrade the firmware on a network connection
Use HP Web Jetadmin to upgrade the firmware
Use Microsoft Windows commands to upgrade the firmware
Upgrade the HP Jetdirect firmware
Solve problems
Solve general problems
Troubleshooting checklist
Factors that affect product performance
Restore factory settings
Interpret control-panel messages
Control-panel message types
Control-panel messages
Jams
Common causes of jams
Clear jams
Clear jams from Tray 1
Clear jams from Tray 2 or an optional 500-sheet tray
Clear jams from the top cover
Clear jams from the rear door and the fuser area
Clear jams from the duplexer
Jam recovery
Paper-handling problems
Product feeds multiple sheets
Product feeds incorrect page size
Product pulls from incorrect tray
Paper does not feed automatically
Paper does not feed from Tray 2, 3, or 4
Transparencies or glossy paper will not feed
Envelopes jam or will not feed in the product
Output is curled or wrinkled
Product does not duplex or duplexes incorrectly
Solve print-quality problems
Print-quality problems associated with paper
Print-quality problems associated with the environment
Print-quality problems associated with jams
Image defect examples
Repetitive defects ruler
Solve performance problems
Solve connectivity problems
Solve direct-connect problems
Solve network problems
Solve walk-up USB printing problems
Product software problems
Solve common Windows problems
Solve common Macintosh problems
Appendix A Supplies and accessories
Order parts, accessories, and supplies
Part numbers
Paper-handling accessories
Print cartridges
Memory
Cables and interfaces
Appendix B Service and support
Hewlett-Packard limited warranty statement
HP's Premium Protection Warranty: LaserJet print cartridge limited warranty statement
End User License Agreement
Customer self-repair warranty service
Customer support
Repack the product
Service information form
Appendix C Specifications
Physical specifications
Power consumption, electrical specifications, and acoustic emissions
Operating environment
Appendix D Regulatory information
FCC regulations
Environmental product stewardship program
Protecting the environment
Ozone production
Power consumption
Toner consumption
Paper use
Plastics
HP LaserJet print supplies
Return and recycling instructions
United States and Puerto Rico
Multiple returns (more than one cartridge)
Single returns
Shipping
Residents of Alaska and Hawaii
Non-U.S. returns
Paper
Material restrictions
Disposal of waste equipment by users in private households in the European Union
Chemical substances
Material Safety Data Sheet (MSDS)
For more information
Declaration of conformity
Safety statements
Laser safety
Canadian DOC regulations
VCCI statement (Japan)
Power cord statement (Japan)
EMC statement (Korea)
Laser statement for Finland
Substances Table (China)
Using accessibility shortcut keys in the Help Viewer
Using the HTML Help Viewer
HP Laserjet P3010
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