The correct size paper is not loaded in the input tray.
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Load the correct size paper in the input tray.
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The correct size paper is not selected in the software program or printer driver.
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The correct size paper for the tray is not selected in the product control panel.
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From the control panel, select the correct size paper for the tray.
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The paper size is not configured correctly for the input tray.
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Print a configuration page or use the control panel to determine the paper size for which the tray is configured.
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The guides in the tray are not against the paper.
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Verify that the paper guides are touching the paper.
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