| Envelopes are loaded in an unsupported tray. Only Tray 1 can feed envelopes.
|
|
| Load envelopes into Tray 1.
|
|
| Envelopes are curled or damaged.
|
|
| Try using different envelopes. Store envelopes in a controlled environment.
|
|
| Envelopes are sealing because the moisture content is too high.
|
|
| Try using different envelopes. Store envelopes in a controlled environment.
|
|
| Envelope orientation is incorrect.
|
|
| Verify that the envelope is loaded correctly.
|
|
| This product does not support the envelopes being used.
|
|
| Refer to the HP LaserJet Printer Family Print Media Guide.
|
|
| Tray 1 is configured for a size other than envelopes.
|
|
| Configure Tray 1 size for envelopes.
|
|