| The paper does not meet specifications.
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| A component is installed incorrectly.
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| Verify that all components are correctly installed.
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| You are using paper that has already passed through a product or copier.
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| Do not use paper that has been previously printed on or copied.
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| A tray is loaded incorrectly.
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| Remove any excess paper from the tray. Make sure that the stack is below the maximum stack height mark in the tray. See Load trays.
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| The tray guides are not adjusted correctly. Adjust them so they hold the stack firmly in place without bending it.
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| The paper is binding or sticking together.
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| Remove the paper, flex it, rotate it 180°, or flip it over. Reload the paper into the tray.
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| NOTE:
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Do not fan paper. Fanning can create static electricity, which can cause paper to stick together.
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| The paper is removed before it settles into the output bin.
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| Reset the product. Wait until the page completely settles in the output bin before removing it.
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| During two-sided printing, you removed the paper before the second side of the document was printed.
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| Reset the product and print the document again. Wait until the page completely settles in the output bin before removing it.
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| The paper is in poor condition.
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| The internal rollers from the tray are not picking up the paper.
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| Remove the top sheet of paper. If the paper is too heavy, it might not be picked from the tray.
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| The paper has rough or jagged edges.
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| The paper is perforated or embossed.
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| Perforated or embossed paper does not separate easily. Feed single sheets from Tray 1.
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| Product supply items have reached the end of their useful life.
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| Paper was not stored correctly.
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| Replace the paper in the trays. Paper should be stored in the original packaging in a controlled environment.
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