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Control panel
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Use the DIAGNOSTICS menu to run tests that can help you identify and solve problems with the product.
To display: Press the Menu button , and then select the DIAGNOSTICS menu.
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Values that have an asterisk (*) are the factory-default values. Some menu items have no default.
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Prints a report containing the last 50 entries in the product’s event log, starting with the most recent.
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Displays the last 50 events, starting with the most recent.
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Performs a test on each of the product’s sensors to determine if they are working correctly and displays the status of each sensor.
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Tests the paper-handling features of the product, such as the configuration of the trays.
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Generates a page for testing the paper-handling features. You must define the path for the test in order to test specific paper paths.
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Specifies whether the test page is printed from all trays or from a specific tray.
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Determines whether the duplexer is included in the test.
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This option is available only for the HP LaserJet P3011n printer and the HP LaserJet P3011dn printer.
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Determines how many pages should be sent from the specified source as part of the test.
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Performs tests to determine whether the paper path sensors are operating correctly.
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Performs additional tests to determine whether the paper path sensors are operating correctly.
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A list of available components appears.
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Activate individual parts independently to isolate noise, leaking, and other hardware issues.
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Range is 0 – 60,000 milliseconds. The default is 0.
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Isolates print quality faults more accurately by stopping the product in mid-print cycle, which allows you to see where the image begins to degrade. This causes a jam message that might need to be manually cleared. A service representative should perform this test.
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Print this page to determine the current status of the fuser.
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Configure how the product responds during a firmware upgrade if the firmware-upgrade code does not match the product signature.
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© Hewlett-Packard Development Company, L.P
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HP Laserjet P3010 Diagnostics menu